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Genie Privacy Policy

Last Updated April 30, 2019 

Welcome to the website http://www.genie.cooking (the “Site”), operated by Genie Enterprise USA, Inc. (“Genie,” “we,” “us,” or “our”).  Genie’s mission is to develop and produce technology for a new way of cooking to serve delicious and nutritious dishes designed by world renowned chefs and food nutritionists (the “Genie Products & Services”).

This Privacy Policy explains what Personal Data (defined below) we collect, how we use and share that data, and your choices concerning our data practices.

By providing us with your Personal Data, accessing the Site, or using the Genie Products & Services, you agree to the practices described in this Privacy Policy.  If you do not agree to this Privacy Policy, please do not access the Site, use the Genie Products & Services, or provide us with your Personal Data.  Before you access the Site, use the Genie Products & Services, or submit any Personal Data to Genie, please review this Privacy Policy carefully and contact us if you have any questions.

Information We Collect

When you contact us, purchase or use Genie Products & Services, or interact with the Site, we collect information that alone or in combination with other information could be used to identify you (“Personal Data”) as follows:

Information You Provide:  When you order or pre-order a Genie Product, schedule a tasting, or create an account through the Site, we may collect various Personal Data such as your name, email address, company name, company size, business type, address, zip code, phone number, and password.  If you sign up to receive updates about new products through our Site, we will collect your email address.

When you purchase a product from us, we may collect your name, email, shipping address, billing address, payment card information, and any other information you choose to provide.  It is important to note, however, that we do not store your payment card information.  Your payment card information is transferred directly to our payment processor Square.  Accordingly, in addition to this Privacy Policy and our Terms of Service, information related to your purchases is also subject to Square’s Terms of Service and Privacy Policy.  Please read those documents to learn more about how Square processes your Personal Data.

Information We Collect Through Our Social Media Pages: We may maintain a social media presence on services like Facebook, Pinterest, Instagram, and YouTube (“Social Media Pages”).  In connection with our social media presence we may collect Personal Data from you when you interact with our Social Media Pages, including your name, user name, and publicly available profile information.  In addition, we may elect to have one or more third party companies host our Social Media Pages, who may then provide us with aggregate information and analysis regarding the use of our Social Media Pages.

Information We Receive Automatically: When you visit, use, and interact with the Site, we may receive certain information about your visit, use, or interactions.  For example, we may monitor the number of people that visit our Site, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern.  In particular, the following information may be created and automatically logged in our systems: 

In connection with your use of the Genie Products & Services, we may also track the Genie Products’ performance metrics, usage and defects information, and other information transmitted by the Products.

How We use Information

We may use Personal Data for the following purposes:

Marketing. We may contact you to tell you about products or services we believe will be of interest to you.  For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers.  You may opt out of receiving emails by following the instructions contained in each promotional email we send you.  You can opt out of receiving text messages by following the instructions texted to you when you sign up to receive such messages.  If you have an account with us, you can also control the marketing messages you receive by updating your settings through your account.  In addition, if at any time you do not wish to receive future marketing communications, please contact us.  If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding our Site and your Products & Services and to respond to your requests.

Sharing and Disclosure of Information

In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:


We and our partners use cookies, tracking pixels, and other technologies to operate and administer our Site, make it easier for you to use the Site during future visits, gather usage data on our Site, and for advertising purposes.  In operating the Site and providing Genie Products & Services, we may use a technology called "cookies."  A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site.  That cookie may be stored on your machine, and may help provide additional functionality to the Site, including helping us analyze Site usage more accurately.  For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site.  On most web browsers, you will find a “help” section on the toolbar.  Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off.  We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site features. 

Analytics.  We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us understand your use of our Site.  For more information on how Google uses this data, go to www.google.com/policies/privacy/partners.  We may allow other third-party services to provide analytics services and serve advertisements on our behalf across the internet.  This information may be used by Genie and others to, among other things, analyze and track data, determine the popularity of certain content, and deliver advertising and content.


If you need to change or correct your Personal Data, you may contact us.  If you have an account with us, you may also update your Personal Data through your account.


We may, and we may allow third party service providers, to use cookies (as noted above) or other tracking technologies to collect information about your browsing activities over time and across different websites after you visit the Site.  Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.  If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so. 


The Site and the Genie Products & Services are not directed to unsupervised use by children who are under the age of 13.  Genie does not knowingly collect Personal Data from children under the age of 13.  If you have reason to believe that a child under the age of 13 has provided Personal Data to Genie through the Site please contact us and we will endeavor to delete that information from our databases.


The Site may contain links to other websites not operated or controlled by Genie (“Third Party Sites”).  The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy.  By providing these links we do not imply that we endorse or have reviewed these sites.  Please contact the Third Party Sites directly for information on their privacy practices and policies.


You use the Site and Genie Products & Services at your own risk.  While we take commercially-reasonable steps to protect Personal Data both online and offline from loss, misuse, unauthorized access, disclosure, alteration, and destruction, no Internet or email transmission is ever fully secure or error free.  In particular, email sent to or from Genie may not always be 100% secure.  Therefore, you should take special care in deciding what information you send to us via the Site, in connection with Genie Products & Services, or via email.  Please keep this in mind when disclosing any Personal Data to Genie via the Internet. 


Whether or not you provide Personal Data to us is completely up to you, but if you choose not to provide information that is needed to use some features of our Site, you may be unable to use those features.  You can also contact us to access, update, or correct your Personal Data from the Site.


The Site, the Genie Products & Service offerings, and our business may change from time to time.  As a result, we may change this Privacy Policy at any time.  When we do we will post an updated version on this page, unless another type of notice is required by the applicable law.  By continuing to use the Site, purchasing Genie Products & Services, or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you if applicable, you consent to the revised Privacy Policy and practices described in it.


If you have any questions about our Privacy Policy or the information practices of the Site, please feel free to contact us at privacy@genie.cooking.